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Privacy

PRIVACY POLICY

bizSearch Ltd regards customer privacy and security as an important part of its relationship with its customers. The following privacy policy applies to all bizSearch Ltd users and conforms to Internet privacy standards. If you have any questions or concerns regarding this statement, please contact us by phone (New Zealand 0064 22 1400 300; Australia 0061 3 8676 5696) or email icopona@bizsearch.nz.

 

Collection and Use of Information

In order to use the iCopona website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by bizSearch Ltd is collected via correspondence from you or your company. This may be via the phone, email, mail or directly through our website. We keep our customers’ personal details confidential and use them only for the purpose we collected them for.

Storage of Collected Information

We use a verified SSL certificate from GeoTrust for our iCopona website. This SSL certificate verifies that a secure webpage (e.g. checkout page) is properly encrypted, ensuring that all information passed between a user and the Internet browser is private. This means when you view a secure page such as the checkout page, the iCopona URL changes from a HTTP URL to an HTTPS URL.

bizSearch Ltd further uses BigCommerce as its eCommerce platform for www.icopona.nz. Bigcommerce is a PCI-DSS Level 1 Service Provider and as part of their security policy does not store any customers' credit card information. We use eWAY as our payment gateway for credit card payments. All credit card information is stored separately by our eWAY payment gateway and cannot be accessed by us.
 

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by logging into your account or emailing us at icopona@bizsearch.nz.
 

Orders

If you purchase a product from us, we may request certain personally identifiable information from you, such as contact information (name, email, phone number and postal address) and financial information (e.g. credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

bizSearch Ltd uses personally identifiable information for essential communications, such as emails, accounts information and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time you wish not to receive such correspondence, you can request to be removed from any mailing lists by emailing us at icopona@bizsearch.nz or use the “unsubscribe” link in the email. Please note that this will not affect order confirmation emails as they will be sent to you every time you place an order.

Third Parties

We do not sell or distribute any of our customers’ information to third parties. We keep our customers’ personal details confidential and use them only for the purpose we collected them for.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website www.icopona.nz

Links

Links on www.icopona.nz to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.icopona.nz.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

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