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Privacy

PRIVACY AND COOKIE POLICY

This Privacy Policy governs the way bizSearch Ltd (“bizSearch”) collects, uses, maintains and discloses information collected from users of the https://www.icopona.nz website.

BY CONTINUING TO USE OUR SITE AND SERVICES, YOU ARE AGREEING TO THE USE OF COOKIES AND SIMILAR TECHNOLOGIES FOR THE PURPOSES WE DESCRIBE IN THIS PRIVACY POLICY. IF YOU DO NOT ACCEPT THE USE OF COOKIES AND SIMILAR TECHNOLOGIES, DO NOT USE THIS SITE.

bizSearch Ltd regards customer privacy and security as an important part of its relationship with its customers. The following privacy policy applies to all bizSearch Ltd users and conforms to Internet privacy standards. If you have any questions or concerns regarding this statement, please contact us by phone (New Zealand 0064 22 1400 300; Australia 0061 3 8676 5696) or email icopona@bizsearch.nz.

 

Collection and Use of Information

In order to use the iCopona website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by bizSearch Ltd is collected via correspondence from you or your company. This may be via the phone, email, mail or directly through our website. We keep our customers’ personal details confidential and use them only for the purpose we collected them for.

Providing some information is optional, however:

  • If you choose not to enter contact details, we will be unable to contact you regarding any queries you’ve submitted, or process any orders placed.
  • If you choose not to enter payment details, we will be unable to process any orders placed.

This website uses cookies and similar technologies

We use cookies to enhance and improve your experience. We use third-party cookies from Google Analytics and Pixel from Facebook to help us learn how our website performs in different locations. We use cookies to understand and improve our services and features.

Click here to view Google Analytics’ Privacy Policy or here to opt out of Google Analytics services.

Click here to view Facebook’s Data Policy or here to review your privacy settings with Facebook. 

What should you do if you don’t want cookies to be set?

Some people find the idea of a website storing information on their computer or mobile device intrusive, particularly when this information is stored and used by a third party without them knowing. Although cookies are generally quite harmless, you may not, for example, want to see advertising that has been targeted to your interests using your browser history. If you prefer, you may choose to block some or all cookies, or even to delete cookies that have already been set. However, you should be aware that you might lose some functions of the website.

If you want to restrict or block the cookies that are set by our site, or any other site, you can do so through your browser setting. The ‘Help’ function in your browser should explain how. Alternatively, you can visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. You will find general information about cookies and details on how to delete cookies from your machine. To opt-out of third-parties collecting any data regarding your interaction on our site, please refer to their websites for further information.

 

Storage of Collected Information

We use a verified SSL certificate from GeoTrust for our iCopona website. This SSL certificate verifies that a secure webpage (e.g. checkout page) is properly encrypted, ensuring that all information passed between a user and the Internet browser is private. 

bizSearch Ltd further uses BigCommerce as its eCommerce platform for www.icopona.nz. Bigcommerce is a PCI-DSS Level 1 Service Provider and as part of their security policy does not store any customers' credit card information. We use eWAY as our payment gateway for credit card payments. All credit card information is stored separately by our eWAY payment gateway and cannot be accessed by us.

When you provide personal information to bizSearch, we will comply with the New Zealand Privacy Act 1993 and their privacy policy.
 

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may access, correct, update, delete or deactivate it any time by logging into your account or emailing us at icopona@bizsearch.nz.
 

Orders

If you purchase a product from us, we may request certain personally identifiable information from you, such as contact information (name, email, phone number and postal address) and financial information (e.g. credit card number, expiration date). We require this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

bizSearch Ltd uses personally identifiable information for essential communications, such as emails, accounts information and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time you wish not to receive such correspondence, you can request to be removed from any mailing lists by emailing us at icopona@bizsearch.nz or using the “unsubscribe” link in the email. Please note that this will not affect order confirmation emails as they will be sent to you every time you place an order.

Third Parties

We do not sell or distribute any of our customers’ information to third parties. We may use third party service providers to help operate our business, the website, or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes only. We keep our customers’ personal details confidential and use them only for the purpose we collected them for.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website www.icopona.nz

Links

Links on www.icopona.nz to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.icopona.nz.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Last updated 14.11.2019

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